Shipping help
Where RULE Longevity ships, discreet packaging, tracking, cold shipping and what to do if an order arrives damaged.
Is shipping included in the price?
Yes. Shipping is included in every program price, so there is no separate shipping charge. Your medication ships from a licensed US pharmacy once your provider prescribes it.
Is the packaging discreet?
Yes. Every order ships in discreet packaging. Your tracking link comes by email, not on the box.
Will my injectable medication stay cold in the Miami heat?
Medications that need it ship in cold packaging designed to keep them in range during transit. Bring the package inside soon after delivery and store it as the pharmacy label says. If anything arrives warm or damaged, contact support right away.
How do I track my order?
You get a tracking link by email when your order ships. Use it to follow delivery to your door. If the link does not update, contact support and we will check with the pharmacy.
Where do you ship?
Within the United States, to Florida and other states where our licensed providers and partner pharmacies can serve you. Availability is confirmed when you enter your address in the online visit, before you pay.
Is shipping included?
Yes. Shipping is included in every program price, including cold packaging for medications that need it.
What if my order arrives damaged or wrong?
Do not use it. Contact us within 48 hours of delivery with photos of the package and contents, and we will work with the pharmacy to make it right.
Still need help? Contact us. Policies: refunds and shipping, privacy.